To what countries do you deliver to?
We deliver worldwide, so feel free to order from any country in the world.
Do you ship to P. O. Boxes and APOs?
Yes, we do ship to P. O. Box and APO addresses. We kindly ask you to enter the shipping info in the comment line of each order to have an optimal delivery of your purchase.
What is the way you ship?
We ship our products internationally and all the parcels are delivered safely.
- Our company name or something else related to pharmaceutical content is not specified on the parcel or packing slips.
- The packaging method is modified regularly in order to obtain a satisfying delivery.
- We use small packages to escape undesired problems. If we have a big order that won't fit into one package, we will divide it into more packages (all for one Shipment Handling charge if the package is shipped from the same warehouse).
- Sometimes we may reuse the original boxes for packing products that can match with the order (our company has an environmental aim).
- The orders are shipped from different deposits situated in various worldwide countries.
What about shipping duty?
The delivery cost is 29 USD.
Is the delivery secure?
We provide maximum discretion when we ship the packages. We repack the products from their own boxes very safe in order to avoid shipment volume. We don't put our company's name on any parcel, and the packages are sent from different places from Europe and other worldwide countries, this way we intend to provide optimal safety and guaranteed delivery.
How much time does it take to place an order and get it shipped?
At the time the customer makes an order, our Customer Support team will immediately send an instruction e-mail related to the payment methods. When we receive and confirm the payment, the order will be packed within 2-7 business days.
The packages sent by Registered Airmail arrive at the destination in about 2-4 weeks from the moment of dispatching. Delays may occur, from 1 to 3 weeks due to the customs, during the holiday periods or due to bad weather conditions.
Do you ensure tracking numbers? / Can the packages be trackable?
For detailed information about the tracking number do not hesitate to contact us and we will help you in the matter.
What can I do if my parcel is late?
If such a problem occurs, the delay is probably due to customs service or the inappropriate mail service. If you did not receive the order within the time limit, we ask you to inform our customer support about it or send us an e-mail in order to assist you with pleasure.